Privacy Policy

Privacy Notice

At Nationwide Rescue protecting your personal information is important to us. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website or use our recovery and roadside assistance services.

By accessing our website or requesting our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To provide our services efficiently, we may collect the following types of information:

1.1 Personal Information

This includes information that identifies you personally, such as:

  • Full name
  • Email address
  • Telephone number
  • Home or collection address
  • Vehicle details and recovery location (where applicable)


We collect this information when you contact us, request a quotation, or book one of our services.

1.2 Technical Information

When you browse our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of your visit


This information helps us monitor website performance, improve functionality, and enhance the user experience.

2. How We Use Your Information

We process your personal information for legitimate business purposes, including:

2.1 Delivering Our Services

To arrange vehicle recovery, roadside assistance, mobile tyre fitting, and other requested services, including contacting you regarding your booking and processing payments.

2.2 Improving Our Business

To analyse website traffic, monitor customer feedback, improve our services, and develop a better experience for our customers.

2.3 Legal and Regulatory Compliance

To meet our legal obligations, respond to lawful requests from public authorities, prevent fraud, and protect the rights, property, and safety of Nationwide Rescue, our customers, and our service providers.

3. Sharing Your Information

We will only share your information where necessary.


Your personal data may be disclosed to:

3.1 Approved Service Partners

Independent recovery operators, roadside assistance providers, payment processors, and other trusted third-party suppliers involved in delivering the services you have requested.

3.2 Legal or Regulatory Bodies

Government agencies, law enforcement authorities, courts, or regulators where disclosure is required by law or necessary to establish, exercise, or defend legal claims.

We do not sell or rent your personal information to third parties.

4. Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss, or disclosure.

Although we make every reasonable effort to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Your Rights

Depending on your legal rights under UK data protection legislation, you may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request the deletion of your personal data where applicable.
  • Restrict or object to certain processing activities.
  • Withdraw your consent where processing relies on consent.
  • Opt out of receiving marketing communications at any time.

 

To exercise any of these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in legislation, our services, or business practices.

Any updates will be published on this page together with the revised effective date. Continued use of our website or services after changes have been made constitutes acceptance of the updated Privacy Policy.

Contact Details

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

 

Email: info@nationwiderescue.uk

 

Website: nationwiderescue.uk